IDrive Cloud Backup Review
IDrive is a robust cloud backup service that offers secure and reliable data protection for both individuals and businesses. Its user-friendly interface allows for easy setup and scheduling of automatic backups across various devices, including PCs, Macs, smartphones, and tablets.
A key feature of IDrive is the ability to back up multiple devices under one account, making it cost-effective for families and small businesses. Continuous file synchronization ensures real-time access to the latest files, while file versioning allows users to recover previous versions in case of accidental deletions.
IDrive prioritizes security with strong encryption protocols to protect data both in transit and at rest. Users can enable private encryption for added security, ensuring that only they have access to their encryption keys. With competitive pricing and generous storage options, IDrive is an excellent choice for safeguarding digital assets in the cloud.
4.8
Pricing
Basic ₹0
IDrive Personal ₹4360
IDrive Team ₹6243
IDrive Business ₹12517
Key Features
Multi User Sharing ✓
Backup ✓
Smart sync ✓
Personal Solution ✓
Business Solution ✓
Ranked 1 from 22 Cloud Storage
Performance: |4.9| 
IDrive offers competitive backup speeds, utilizing incremental backups to minimize bandwidth usage. It supports various file types and operating systems, making it versatile for personal and business use. The desktop and mobile applications are user-friendly, allowing for easy access and management of files.
Uptime: |4.9|
IDrive boasts high reliability with an uptime rate typically around 99.9%. Their data centers are designed for redundancy and security, ensuring that backups are available whenever you need them.
Customer Service: |4.8|
IDrive provides customer support through multiple channels, including phone, email, and live chat. Users often report responsive and knowledgeable support, although wait times can vary during peak hours. They also have a comprehensive knowledge base and user forums for self-help.
Pricing: |4.7|
IDrive offers a variety of pricing plans based on storage needs and features. They provide a free tier with limited storage, making it accessible for personal use. Paid plans are competitively priced, with discounts for annual subscriptions. Business plans offer additional features tailored to larger teams, such as more storage and advanced security options.
Overview
Cloud Backup for All Your Devices
IDrive has been a leading cloud backup service since the concept first emerged, and a quick search will show that many consider it the top choice for cloud backups. Is it, nevertheless, the greatest choice for you?
IDrive offers three types of accounts: a free 5GB Basic plan, paid Personal, and paid Business accounts. One of IDrive’s standout features is the ability to back up an unlimited number of PCs, Macs, and mobile devices, regardless of which plan you choose. For Business accounts, there’s also the option for an unlimited number of users.
However, despite its strong reputation, IDrive has a few limitations. Unlike services such as Backblaze and Carbonite, IDrive does not offer unlimited data backup plans, so you’ll need to stay within a set data limit. Additionally, it’s not the most user-friendly service, and backups can take time. (You can read more about my experience backing up a 3GB folder in the Performance section.)
If you’re able to manage within your plan’s data limits and need to back up multiple devices under one account, IDrive is a solid choice. But if ease of use and unlimited backup storage are your top priorities, there may be better options available.
What Is IDrive
IDrive is a cloud backup service that allows users to securely store and protect their data online. It enables individuals and businesses to back up files from multiple devices, including computers and smartphones, into a single account.
Who Is It For?
Individuals: Perfect for anyone looking to back up personal data and documents.
Small Businesses: A cost-effective solution for businesses needing reliable backup and file-sharing options.
Remote Workers: Ideal for remote employees needing secure access to files from various locations.
Families: Offers family plans for shared storage among multiple users.
FEATURES |4.9|
Cross-Platform Backup: Supports multiple platforms including Windows, Mac, Linux, iOS, and Android, allowing seamless backup across devices.
Incremental Backups: Utilizes incremental backups to save bandwidth and time by only backing up changes made since the last backup.
Disk Image Backup: Offers the ability to create full disk images for complete system recovery, ensuring all data and settings are preserved.
File Sync and Share: Provides easy file synchronization across devices and allows users to share files securely with others.
Secure Encryption: Implements strong AES-256 bit encryption for data protection, both during transfer and at rest, ensuring user privacy and security.
More Features in One Service Compared to Competitors
| Data Server Location | California, USA |
| Backup and Restore Options | Daily, weekly, and continuous backups; offline backups; idle backups; backups from external drives; multi-device syncing; backup status reports; and an option for offline restore. |
| Limits and Restrictions | Maximum file size of 10GB (500MB for continuous backups); no restrictions on file types; no fair-use limitations; optional bandwidth throttling available. |
| Supported Applications and Operating Systems | Windows, macOS, Linux/Unix, iOS, and Android apps. |
| Encryption | 256-bit AES encryption for data transfer, with the option to use private encryption keys |
| File Access | Accessible via web, desktop apps, iOS, and Android apps |
| File Sharing | ✔ |
IDrive is packed with impressive features, many of which aren’t available with other cloud backup services.
One of the most valuable features is Snapshots, which provides a historical view of your data, allowing you to restore files from any previous point in time.
Disk cloning is another highlight, enabling you to back up your computer’s entire drive and system image, including the operating system and installed applications. Additionally, hybrid backups allow you to encrypt and store your files both on local devices and in the IDrive cloud.
IDrive even includes a feature called IDrive Face, which uses facial recognition on your backed-up photos, making them easier to organize. So, if you’re looking for that perfect beach selfie from last summer, it’s easy to find. Plus, IDrive offers backup options for your Facebook and Instagram accounts—something not many competitors provide.
Instead of diving deep into these extra features, I’ll focus this review on the essentials.
Backups
With IDrive, you can back up files from all your devices (and for Business plans, from multiple users) to a single account—an option you won’t find with other cloud backup services.
Setting up backups is straightforward. You can schedule them daily or weekly and specify the time they occur. IDrive also offers continuous automatic backups, which can be set to run in real-time or at intervals of 10, 30, or 60 minutes.
With regular backups, you can upload as many files as you need, up to your plan’s storage limit, but individual files can’t exceed 10GB. For continuous backups, the same storage limit applies, but individual files must be under 500MB.
IDrive Express
One of IDrive’s standout features is IDrive Express, a service where the company sends you an external hard drive to handle large backups without consuming your internet bandwidth for weeks or even months. This is particularly helpful for first-time uploads.
While some other services offer physical backups, IDrive is the only one that provides this option for free. Personal plan users get one free IDrive Express backup per year, while Business plans offer three. You can request additional backups, but these come at a cost nearly equal to your annual subscription. For US customers, shipping for IDrive Express is free.
Business users can also back up Linux machines, as well as SQL, Exchange, Oracle, and SharePoint servers. No competitor offers such a wide range of business backup options as IDrive.
Restores
Restoring your files from IDrive is simple and can be done on any computer or device linked to your account. Additionally, you can restore data to any synchronized device from your local disks.
IDrive offers true archiving, meaning your files remain in your account indefinitely, available for restoration until you choose to delete them or cancel your paid subscription. Free accounts, however, are closed and files are deleted after 90 days of inactivity.
It’s worth mentioning that IDrive is a true backup service. Unlike syncing platforms like Dropbox or OneDrive, IDrive keeps your files even if you delete them from your computer or device—perfect for those who occasionally delete important files by mistake while organizing.
For physical restores, IDrive offers a courier service via IDrive Express, but this comes at an additional cost, which can be as much as your subscription fee.
Encryption
IDrive uses server-side 256-bit AES encryption, which is approved by the Department of Defense for top-secret data. So, while this offers the same level of security as classified information, it doesn’t mean you’re a secret agent! Even IDrive Express and local backups are protected with this level of encryption.
You can also set up a private 256-bit AES encryption key, ensuring that only you have access to your data. This isn’t something you get with sync services like Dropbox, OneDrive, or Google Drive. Instead of using a system-generated key, you create your own, and it isn’t stored on IDrive’s servers, so it’s up to you to remember it.
Two-Step Verification and Data Center Security
IDrive also offers two-step verification for added protection. After enabling it through the web app, you’ll need to enter a verification code emailed to you in addition to your password whenever you sign in.
IDrive’s data centers, located in California, are equipped with advanced physical security features, such as temperature control, smoke detection, fire suppression systems, and video surveillance. For network security, IDrive undergoes regular third-party reviews to identify potential vulnerabilities.
Although IDrive’s security is robust, some competitors take it a step further. For instance, SpiderOak One uses 2048-bit RSA encryption along with 256-bit AES, and it incorporates blockchain security to eliminate human involvement in the authentication process.
Popular Cloud Storage
Service Offered
IDrive offers a comprehensive range of cloud backup services tailored for both personal and business use. Their platform supports cross-device backup, allowing users to safeguard data across Windows, Mac, Linux, iOS, and Android devices. Key features include incremental backups that optimize storage and bandwidth, full disk image backups for complete system recovery, and easy file synchronization and sharing capabilities.
Additionally, IDrive provides secure encryption to protect user data during transfer and storage. With these robust offerings, IDrive caters to diverse backup needs while ensuring reliability and security.
Endpoint Cloud Backup
IDrive’s Endpoint Cloud Backup provides comprehensive data protection for businesses by enabling backups from laptops, desktops, and servers. Key benefits include real-time file backup, support for multiple operating systems, and centralized management for IT administrators. It features encryption for data security and customizable backup scheduling, ensuring data integrity and availability across the network.
Real-Time Backup: It offers real-time backup of files, ensuring that changes are immediately saved to the cloud, which minimizes data loss.
Centralized Management: IT administrators can easily manage backups across multiple endpoints, streamlining the backup process and enhancing data control.
PROS AND CONS OF IDRIVE
Pros of IDrive
Multi-Device Support: Backup from various devices.
Affordable Pricing: Competitive plans with good storage.
Real-Time Backup: Continuous data protection.
Strong Security: Encryption and secure transfers.
File Versioning: Easily restore previous versions.
Cons of IDrive
Setup Complexity: Initial setup can be tricky.
Free Plan Limits: Storage and file size restrictions.
Speed Variability: Backup speeds may vary.
Cluttered Interface: Can feel less streamlined.
Limited Support Hours: Not available 24/7.
Eliminate Ransomware, Data Loss and Downtime
Ransomware Protection
Real-Time Backup: Quickly restore data to a point before an attack.
Snapshot Backup: Revert to earlier file versions easily.
Data Loss Prevention
Comprehensive Backup: Supports multiple devices for secure data storage.
Automatic Backups: Scheduled backups minimize data loss risk.
Minimizing Downtime
Quick Recovery: Fast restoration options reduce downtime.
User-Friendly Interface: Simplifies the recovery process.
Why you should consider IDrive?
You should consider IDrive for its comprehensive and robust data protection features that cater to both individuals and businesses. With continuous real-time backups, strong ransomware protection, and support for multiple devices, IDrive ensures your critical files are secure and easily recoverable.
Its user-friendly interface simplifies management, while affordable pricing plans make it accessible for everyone. Additionally, features like file versioning and automated backups help prevent data loss, providing peace of mind that your information is always safe and accessible.
How to download IDrive
Multi-Platform Support: IDrive is available for Windows, macOS, iOS, and Android, allowing seamless backup across devices.
User-Friendly Installation: The download process is straightforward, with easy installation steps to get you started quickly.
Secure Backup Options: IDrive offers strong encryption and real-time backups, ensuring your data is protected from loss and unauthorized access.
Why backup your business?
Backing up your business is essential for protecting critical data from loss due to hardware failures, cyberattacks, or natural disasters. A reliable backup system enables quick recovery, minimizing downtime and revenue loss. Regular backups ensure your data is secure and accessible, allowing you to focus on operations without the constant worry of data loss.
Moreover, many industries have compliance requirements for data retention and protection. A robust backup solution helps you meet these regulations, shielding your business from legal penalties. This preparedness instills confidence among employees and stakeholders, supporting long-term growth and stability.
Partnership Program
The IDrive Partnership Program is designed to provide businesses and affiliates with the opportunity to earn commissions by promoting IDrive’s robust cloud backup solutions. Participants can benefit from competitive commission rates for each sale generated through their referrals, creating a lucrative revenue stream. This program is ideal for those looking to leverage their network and promote a trusted brand in the data protection industry.
To support partners, IDrive offers a variety of marketing resources, including banners, landing pages, and promotional content, making it easier to effectively market the service. Additionally, partners receive dedicated support from IDrive’s team, ensuring they have the necessary tools and guidance to maximize their earnings. By joining the program, partners not only gain financial incentives but also align themselves with a reputable company known for its reliable backup solutions.
EASY OF USE |4.9|
IDrive is designed with user-friendliness in mind, making it accessible for both tech-savvy users and those less familiar with cloud services. The straightforward setup process allows users to quickly create an account and start backing up their data with minimal effort. The intuitive interface makes navigation simple, enabling users to easily configure backup settings, manage files, and monitor backup progress without confusion.
Additionally, IDrive offers a range of features that enhance its usability. The real-time backup functionality ensures that files are continuously protected, while the mobile app allows users to access and manage their backups on the go.
Intuitive Interface, But Setup Can Be Challenging
Once IDrive is set up, it’s relatively straightforward to use. However, the initial setup process and navigating its customization options can be a bit tricky.
Despite this, IDrive offers several notable ease-of-use features worth highlighting.
User-Friendly Interface
All IDrive apps—whether desktop, web, or mobile—have user-friendly interfaces. In both the desktop and web versions, tabs are clearly labeled, making it easy to navigate between backing up, restoring, and syncing your files.
Modifying which folders or files get backed up is simple. Just click the “Change” button at the bottom of the screen and select the ones you want. Restoring those files or folders to your computer or another connected device is just as straightforward.
However, the Settings tab includes several advanced options that can be a bit confusing. For instance, I wasn’t sure what percentage of failed file backups would warrant receiving a notification.
Multi-Device Syncing
IDrive makes it easy to sync files across all connected devices. You can log into your IDrive account from any device and access data stored on others. Any changes made to a synced file will automatically update on all linked devices.
This feature is especially useful for Business accounts with multiple users or for Personal accounts when you need to access important files on the go from your phone or tablet.
Versioning
IDrive stores up to 30 versions of each file on your account, so if something happens to your local files, you can easily recover a recent version. Even if files are deleted from your device, IDrive keeps the versions, and they don’t count toward your plan’s storage quota.
Restoring an earlier version is simple. While IDrive provides a guide, the process only takes a few clicks under the Restore tab.
Setting Up an Account
Setting up an IDrive account is straightforward but can become tricky if you miss an important step, like I did. During the setup, you’ll be prompted to give IDrive and IDriveDaemon full disk access on your computer. Make sure to allow this, or your backups won’t function properly! If you miss it, you can still go to your computer’s privacy settings later to grant full disk access.
I also downloaded the IDrive mobile app on my phone to give it a try. With the mobile app, you can back up your contacts, photos, videos, and calendar from your iOS or Android device. Additionally, you can access and restore any files that you’ve backed up using the desktop or web apps.
I needed to back up a 3GB folder right away, so I clicked “Backup Now” to start the process.
After that, I scheduled automatic daily backups using the Scheduler. These backups only update files that have been changed since the last backup. In the Settings menu, you can also enable continuous backups and set notifications to alert you when backups are finished or if they fail.
I also downloaded the IDrive mobile app on my phone to give it a try. With the mobile app, you can back up your contacts, photos, videos, and calendar from your iOS or Android device. Additionally, you can access and restore any files that you’ve backed up using the desktop or web apps.
Getting Started with IDrive
1. Create an Account: Visit the IDrive website and sign up for an account. Choose a suitable pricing plan based on your storage needs.
2. Download the Application: Download the IDrive app for your operating system (Windows, macOS, or mobile) and install it on your device.
3. Set Up Backup Preferences: Open the app, log in, and configure your backup settings. Select the files and folders you want to back up and set your preferred backup schedule.
4. Monitor Backups: Once your backups are running, you can monitor progress through the app. Utilize features like file versioning and recovery options to manage your data effectively.
GTMetrix
PERFORMANCE |4.8|
Backups May Be Slow, But There Are Solutions
IDrive backups can be time-consuming, particularly during the initial backup. If you have terabytes of data, it could take quite a while. However, compared to some competitors like Carbonite, IDrive performs much faster. Plus, with the option to use IDrive Express for your initial backup, you can prevent your computer from becoming overloaded and overheating from the start.
I tested IDrive with a 3GB folder, running three backups on different days and at various times to determine if the day of the week or time of day made a difference. I also conducted internet speed tests to check for any bandwidth throttling issues during the backups.
After each backup was finished, a Backup operation summary window appeared, similar to this:
Here are my backup and speed test results. (Please note, I’m located 30 miles from the nearest data center, and my Wi-Fi typically averages around 29Mbps for downloads and 8Mbps for uploads.)
Conclusion: The time of day and day of the week didn’t appear to affect the duration of file backups. However, when I inquired with customer support about this, they recommended scheduling backups at night to take advantage of lower internet traffic.
From my usual internet speeds, it seemed I experienced slight throttling issues, particularly during the initial backup. Yet, since all backups took approximately 53 minutes, I can’t be entirely certain. Ah, the enigmas of the internet!
After each backup, I had immediate access to all my files across all devices, which was a positive aspect. However, I noticed a discrepancy in the file count reported by IDrive.
The accurate counts (as displayed in the Backup operation summary image above) were 51 files and 2.99GB, but my quota indicated I had only used 2.8GB. Additionally, the online backup count showed only 42 files totaling 2.24GB. Hmm…
I reached out to customer support about this issue, and they explained that IDrive synchronization can sometimes take a while. However, in my case, the sync never happened. If you experience the same issue, I suggest deleting your files from IDrive and restarting the backup process.
After successfully uploading the full 2.99GB, I tested how long it would take to restore the files back to my computer. IDrive allows you to restore files to any location on any connected device. I chose to restore them to the Documents folder on my MacBook.
The restore process took 43 minutes (around noon on a Saturday). My internet speeds during the restore were slightly faster than during the backup, but not by much.
As for the IDrive mobile app, it only took under a minute to back up my phone’s contacts, calendar, and a few photos and videos, though the total file size was just 14MB.
Speaking of internet speeds, IDrive allows you to control the bandwidth throttle. By default, it’s set to 100% for faster uploads, but you can lower it if you want to use less bandwidth during backups. Just keep in mind that lowering the throttle will make the backup process slower.
I adjusted mine to 50% and backed up the same 3GB folder on a Friday morning. This time, it took a whopping 4 hours and 12 minutes!
PRIVACY |4.8|
Meets US Standards but Doesn’t Exceed Them
When you sign up for IDrive, the company collects personal details like your name, credit card information, address, email, and password. If you upload data from your mobile device or a third-party service (such as email or social media), IDrive will also collect that information. Don’t worry—they’re not interested in your dating profile, fitness routine, or your dog’s name.
IDrive states it won’t share your personal information or files with any third party without your explicit consent unless:
Required by law
need to keep someone safe from death or severe harm
To prevent fraud or abuse of services
To protect its own property rights
However, IDrive does use cookies and session records to ensure quality service, analyze product performance, and enhance user experience.
Since IDrive’s data centers are all located in the US, it’s subject to oversight by the Federal Trade Commission and is governed by laws like the Patriot Act and Five Eyes alliance.
For IDrive Business account holders, your backups comply with various regulations, including:
Sarbanes–Oxley (section 404)
Health Insurance Portability and Accountability Act (HIPAA)
Gramm-Leach-Bliley (GLBA)
Securities and Exchange Commission (SEC)
Financial Industry Regulatory Authority (FINRA)
Federal Information Processing Standards (FIPS)
European Union’s General Data Protection Regulation (GDPR)
EU-US Privacy Shield Framework (though some agencies have declared this framework “invalid” for adequate data protection)
Although some competitors offer stronger privacy measures, IDrive provides military-grade encryption, giving you a high level of data protection, which is still quite impressive.
SUPPORT |4.8|
IDrive Customer Support Overview
Help Center: FAQs and guides for common issues.
Contact Options:
Email Support: Reach out for specific issues.
Phone Support: Immediate assistance available.
Live Chat: Real-time help.
Account Management: Assistance with billing and plan changes.
Technical Support: Troubleshooting for backups and software.
Community Forums: User discussions and solutions.
Resources: Tutorials and videos on using features.
Security
IDrive provides robust security features to protect your data across devices. With end-to-end AES 256-bit encryption, your files are safe during transfer and storage, ensuring that only you have access. Users can also opt for private encryption keys, enhancing control over data security.
In addition to encryption, IDrive includes two-factor authentication (2FA) and continuous data protection. 2FA adds a vital layer of security by requiring a second form of verification, while continuous data protection ensures real-time backups, reducing data loss risks. IDrive’s comprehensive security measures make it a reliable choice for both individuals and businesses.
Review
PRICING |4.8|
Hosting solutions
If you’re like me and prefer to try things out before committing or only need to back up a small number of files, IDrive offers a free Basic plan with 5GB of storage. This plan includes all the features available in the paid IDrive Personal plans.
For more storage, you’ll need to upgrade to either an IDrive Personal or Business account. While there are various Business plan options, the Personal plans are more limited.
With IDrive Personal, you can choose between two options: 5TB or 10TB of storage. However, there are no monthly Personal plans, so you’re locked into an annual subscription, which may be a downside for some. These plans allow one user to back up an unlimited number of devices.
On the other hand, IDrive Business offers plans ranging from 250GB to 12.5TB, with the option for annual or monthly subscriptions. Business accounts support an unlimited number of users and devices, including computers and servers.
One drawback is that IDrive doesn’t provide unlimited storage plans. If you exceed your storage limit, you’ll be charged extra, so it’s important to monitor your usage closely.
IDrive frequently offers discounts, so be sure to check for promotions before signing up. At the time of writing this review, they had a 90% discount on their 5TB plan for the first year!
For payments, IDrive accepts Visa, Mastercard, Discover, and American Express—but no PayPal, Bitcoin, IOUs, or hugs!
IDrive
BASIC
₹0
/Month
Storage: 5 Gb
IDrive
IDRIVE PERSONAL
₹4360
/Year
Storage: 5 Tb
IDrive
IDRIVE TEAM
₹6243
/Year
IDrive
IDRIVE BUSINESS
₹12517
/Year
Storage: 500 Gb
IDrive
BASIC
₹0
/Month
Storage: 5 Gb
IDrive
IDRIVE PERSONAL
₹4360
/Year
Storage: 5 Tb
IDrive
IDRIVE TEAM
₹6243
/Year
IDrive
IDRIVE BUSINESS
₹12517
/Year
Storage: 500 Gb
IDrive Alternatives
Frequently Asked Question.
IDrive is a cloud backup service that allows users to back up and restore data from multiple devices.
IDrive offers plans starting with 5 TB of storage for personal use and options for more extensive business needs.
Yes, IDrive uses 256-bit AES encryption for data security during backup and transfer.
Yes, IDrive allows you to back up an unlimited number of devices under a single account.
You can back up various file types, including documents, photos, videos, and databases.
Yes, IDrive offers continuous backup, which automatically backs up files as they change.
Yes, you can access your backed-up files via the IDrive website or mobile app from any location.
IDrive keeps deleted files for a period (typically 30 days) for recovery.
Users can choose to encrypt their data with a personal key for added security.
Yes, IDrive typically offers a free trial for new users to test the service.
IDrive provides 24/7 customer support through email, live chat, and phone.
Yes, you can restore files to any device linked to your IDrive account.